To maximize your success in using GXP software, we offer a flexible and comprehensive software subscription program, which is called Upgrade Entitlement (UE). To learn more about UE, download the white paper:
At BAE Systems, we believe that support and training are critical components of your software purchase. From live telephone support and field support engineers, to an online discussion forum, you’ll always have several top-notch resources at your fingertips.
Our customer support team is available to serve you Monday through Friday. Please feel free to call our toll-free numbers or to contact our support department via e-mail.
East Coast (8-5 Eastern Time)
Toll free: (800) 316-9643
Tel: (703) 668-4385
West Coast (8-5 Pacific Time)
Toll free: (877) 762-3873
Toll free: (877) SOCETSET
Tel: (858) 592-1046
The discussion forum is an additional resource for our customers to share information and to discuss items related to our products. To browse or post information you must register. The discussion forum is a self-help tool for our customers and issues raised in the forum may or may not be responded to by BAE Systems.
Support for SOCET SET, VITec and SOCET GXP should be done directly with BAE Systems and our designated distributors. http://www.socetgxp.com/content_support/index.htm.