Related Information

Upgrade Entitlement

To maximize your success in using GXP software, we offer a flexible and comprehensive software subscription program, which is called Upgrade Entitlement (UE). To learn more about UE, download the white paper:

Upgrade Entitlement (PDF)

Support & Training

At BAE Systems, we believe that support and training are critical components of your software purchase. From live telephone support and field support engineers, to an online discussion forum, you’ll always have several top-notch resources at your fingertips.

Support & Training (PDF)

Contact Support

Our customer support team is available to serve you Monday through Friday. Please feel free to call our toll-free numbers or to contact our support department via e-mail.

East Coast (8-5 Eastern Time)
Toll free: (800) 316-9643
Tel: (703) 668-4385

West Coast (8-5 Pacific Time)
Toll free: (877) 762-3873
Toll free: (877) SOCETSET
Tel: (858) 592-1046

VITec® License Transfer

To transfer a license, please complete and submit the form below. License Keys will be sent via e-mail to the address provided below.

Note: License key transfer requests can take up to three business days for completion.

Please contact us at 1-800-798-4832 or (972) 578-5777 for further assistance.

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Contact Information

Site Number ID (If known):

Name (First, Last):

Title / Rank / Honorific:

Company or Organization:

Email:

Phone Number(Commercial):

Fax Number:

Address:

Address 2:

City / Region:

State:

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Software Information

Operating System:

Version:

License Configuration (Windows Only):

Old Host Name:

Old Host ID:

New Host Name:

New Host ID:

Add additional instructions below. Also if this request is for more than one host, add the additional ID Codes below:

Transfer Conditions

VITec software and licenses have been transferred to another location of Licensee's organization within the same country in which the computer was located when the Program was originally licensed and installed. Software has been transferred on a permanent basis and we, the customer, retain no copies of the software or licenses. Upon transferring the software, any copies and partial copies of the computer program and modified or enhanced versions and copies or partial copies have been deleted promptly and completely.

Any such violations of this agreement terminate the user's rights to the software license. Transfer of license is subject to site audit of licensed assets and hosts.

Any transfer of the Program outside of the country of initial installation shall be permitted only with Licensor's prior written consent and then only in accordance with all applicable export laws and regulations of the United States of America.

By Pressing Submit, you are agreeing to the TRANSFER CONDITIONS and certify that the software and licenses have been deleted entirely from the current host, including backup copies, as specified above.